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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number U40MC00149. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government
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Most families are familiar with managed care and understand that they have better health care
coverage if they stay within their plan’s network. However, even when families go to network hospitals, they are sometimes hit with surprise medical bills. This month's blog discusses how this happens and what families can do.
Visit this blog written by Lauren Agoratus of SPAN of New Jersey.
The Well Visit Planner is an online tool to help families prepare for their children’s upcoming well-child visits to the health care provider. It’s free to use; is available in English and Spanish; takes 10-15 minutes to fill out before each visit; and can be printed and taken to a visit to help your and your child’s doctor discuss your child. It helps families be better partners in their child’s health care, and helps health care providers better serve the needs of the child and the family.
Attend a free webinar to learn more about this tool.
Visit the Family Voices IMPACT website to learn more about this tool.
The article, Psychometric Evaluation of a Consumer-Developed Family-Centered Care Assessment Tool, has recently been published online in the Maternal and Child Health Journal. This study describes the process that yielded a robust and psychometrically sound instrument for which there has been substantial interest from health care providers, researchers, and family groups. The FCCA provides an important alternative to existing measures of families’ experiences of health care, including the CAHPS, which does not address the full range of topical areas deemed important to families, and the MHFI, which lacks the rigorous psychometric evaluation of the FCCA. The findings from this study also provide compelling evidence of the value of families taking substantive roles as researchers in the development of quality measures. The high level of validity of the family-created questions in this study indicates how consistent the concepts in the developed questions are with the expectations of families across all demographic groups. This model of partnership in research, with consumers themselves in the lead, provides an important model for future quality measure development.
Learn more about the FCCA, including requesting access to use the tool here.
Family Voices strives to infuse cultural and linguistic competence throughout the organization to meet the needs of all families. In this tip sheet, we provide strategies to help build cross-cultural relationships and help you consider the "individual vs. community" approach.
What's happening with the healthcare exchange in your state? What's a navigator? Will your state expand Medicaid? Looking to learn more about the ACA? Visit our resource page and sign up for our weekly news brief, Washington Update!
Did you know that family-centered care can improve patient and family outcomes, increase satisfaction, decrease health care costs, and lead to more effective use of health care resources? You can learn more about what makes health care family-centered by using the Family Voices Family-Centered Care Assessment tool, a 24-question tool to measure family centeredness of provider care based on ideas created by families themselves.