KENTUCKY

310 Whittington Parkway Suite 200
Louisville, KY 40222
Phone:  (502) 429-4430Fax:  (502) 429-7161Toll-Free:  (800) 232-1160
Primary Contact(s):
Debbie Gilbert (502) 429-4430 - Ext. 2069
Sondra Gilbert (270) 852-5533
Grant Abstract Summary:
The purpose of the KY F2F HIC is to expand the network of families trained to support other families; encourage families to become involved in efforts that will lead to reduced barriers; build the families' capacity to make informed choices and be involved in decision-making at all levels.

Activities/Methodology:
The purpose of the Kentucky Family to Family Health Information and Education Centers is to expand the network of families trained to support other families; gather accurate information; implement a mentoring program and encourage families to become involved in efforts that will lead to reduced barriers to community living; build the families’ capacity to make informed choices about health care in order to promote good treatment decisions, cost effectiveness and improved health outcomes for their children and be involved in decision-making at all levels. The KY F2F HIC will have branches in each of the Commission for Children with Special Health Care Needs 12 regional offices. These family-directed centers will provide information regarding the health care needs of cyshcn and local, state and national resources available for cyshcn; identify successful health delivery models; develop with representatives of health care providers, managed care organizations, health care purchaser and appropriate State agencies, a model for collaboration between families of cyshcn and health professionals; provide training and guidance regarding the care of cyshcn; conduct outreach activities to families, health professionals, schools and other appropriate entities; and be staffed by families who have expertise in Federal and State public and private health care systems and health providers.
Highlighted Activity:
Affordable Care Act - Enrollment Assistance
KY F2F has been very involved with the Affordable Care Act in Kentucky. We recruited 10 Support Parents/Mentors who were interested in becoming Kynectors. They received training and worked directly with families across the state to assist them in enrolling and answering their questions. There were many barriers that made families hesitant to enroll. Some families were confused from the stories they had heard. Many families were not familiar with how to use the technology to enroll. Others didn’t realize that the ACA was for children and adults. Some feared government involvement. Our Kynectors helped families understand the program and when they ran into specific issues we were able to talk with the Office of Health Benefit Exchange and seek solutions. Many families, who had not understood the process until they connected with us, expressed their gratitude.