- Providing general information and referrals to resources, programs, services, and benefits; providing individualized resources for a child based on the family's personal situation, including where they live in Texas, the age of the child and the type of health care needs and/or disabilities; providing a Website Resource Directory, regional Resources Lists, and quarterly newsletter;
- Providing opportunities of peer support, discussion, and interaction through Family Support staff, one-on-one matches with a Supporting Parent Volunteer when requested, continuing and expanding our parent Internet listservs, our annual statewide parent conference and monthly trainings, and our transition program for parents of teens and young adults.
- Providing education and training opportunities for parents, parent groups and their facilitators, service providers, and other professionals; trainings will be in different parts of Texas, ensuring to cover all regions of the state, in English and Spanish, as requested;
- Developing a model of collaboration for parents and health professionals;
- Collaborating with national organizations around parent education and parent support and with the Family-to-Family Health Information Centers in other states.